Our address is Unit 1/ 222 The Entrance Road, Erina NSW
We use Australia Post to send your package by mail, as it is the most cost effective for most orders. Central Coast and Sydney residents ONLY can choose the courier option for parcels under ten kilos. Orders over $150 posted via Australia Post for delivery to NSW ACT VIC & QLD are free of charge for postage. All other orders to NSW VIC ACT & QLD have a flat rate of $9.95. Please check the postage costs table below for all other states (based on weight). Most orders are sent out using prepaid satchels.
Your order is packed up and sent within 24 hours of receiving it, and should take the usual amount of time as a typical letter sent through the mail.
We will telephone and confirm with you which day someone will be available to receive the order. A second courier charge will apply if no-one is there to receive the order. (Courier option only for Central Coast and Sydney locations).
We accept credit card payments via Shopify's secure payment gateway, or by bank deposit
Yes we have online gift cards which are delivered by email and have instructions included for redeeming them online.
Yes, if it is an nonperishable item it should be okay. You will have to place your order via telephone and pay with your credit card.
In the unusual case that something is unavailable we will contact you or just send what we do have in stock and the remainder of your order as it arrives (one postage charge only)
If an item you ordered is incorrect or damaged on arrival, please contact us immediately by email email@example.com or telephone at 02-43651988. We are unable to do refunds for change of mind purchases. Food products can't be returned and re-sold due to health and safety regulations, so please choose carefully.
Take a look at our Grind Guide
Caesars Coffee post to Australia only. Postage costs for orders within Australia are listed below.
Postal charges within Australia
Orders over $150 sent via Australia Post for delivery in NSW,VIC,ACT,QLD
Flat rate all orders sent via Australia Post for delivery in NSW,VIC,ACT,QLD
Australia Post 0-450g
|Australia Post 450g - 2.8Kg||$13.95 satchel|
|Australia Post 2.8 Kg - 4Kg||$14.95|
|Australia Post 4 Kg - 6 Kg||$16.95|
|Australia Post 6 Kg - 10 Kg||$19.95|
|Courier to Sydney or Central Coast address only 0-10 Kg
(Please note, the guidelines above for postage also allow for any packing material of your items for protection)
Contact us at firstname.lastname@example.org or telephone 02-43651988 if you have any other questions or need further help.